Company Overview: SleepyCat is a fast-growing D2C brand in the comfort and mattress industry, committed to delivering exceptional customer experiences through innovation, quality, and service. They are expanding their team across operations, customer experience, retail, and marketing departments. Role-wise Summary & Requirements: ▶️ Manager – Last Mile/Logistics (Manesar): Looking for professionals with 6–8 years of experience in B2C/D2C logistics, especially in last-mile delivery. Candidates with a background in e-commerce operations will have an edge. The role demands operational planning, coordination with delivery partners, and performance optimization. ▶️ Executive – Inbound (Customer Experience, Gurugram): Open to freshers and professionals with up to 3 years of experience. Requires strong communication skills to handle inbound queries and provide seamless customer support. Candidates should be proactive and customer-focused. ▶️ Store Manager (Retail, Mumbai): Requires 4+ years of experience in retail management. The role involves overseeing store operations, team management, and delivering top-tier customer service. Leadership skills and hands-on management experience are crucial. ▶️ Executive – Sales (Retail, Mumbai): Needs 2+ years of experience in retail sales. The ideal candidate will represent the brand in-store, understand customer needs, and drive conversions. Strong interpersonal and selling skills are essential. ▶️ Intern – Catalog/E-commerce (Gurugram): Freshers or students who can assist with maintaining product listings, ensuring content accuracy, and managing catalog hygiene on marketplaces. Attention to detail and interest in e-commerce operations are key. Why Join SleepyCat? ☑️ Work in a high-growth D2C brand ☑️ Opportunities across functions: Ops, CX, Retail & Marketing ☑️ Learn from experienced leaders and contribute to customer-first innovation ☑️ Energetic, fast-paced culture with real impact opportunities
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